QUESTIONS & ANSWERSAsk a Question
So a question about the Spaghetti Long A-Line Floral dress. In one picture the back of the dress is different than the other pictures. So what does the back of the dress actually look like?
Dear, Picture back style is straight straps, not the cross back, but if you want cross back one you can choose that as well. Best wishes Megan
What's the difference between 1 kg shipping and prior shipping?
Dear, Delivery time for normal 1 kg is about 25 days, delivery time for prior shipping is within 15 days. If you have enough time, you can choose normal 1 kg delivery time. Best wishes Megan
I was wondering what were the custom colours?
Dear, I will attach you color options through email. Best wishes Megan
Hi, I have a question about the Spaghetti Long A-line Floral Unique Prom Dress. I was wondering if the dress' flowers will be flattened during shipping because I want to make sure that the dress will look similar to the picture. Thank you so much, and I hope to hear from you soon.
Dear, This dress use special floral organza, flowers was stitched on organza well, and we will pack it well before we ship the dress, the dress you receive will be same as picture！Any further questions just feel free to contact with me. Best wishes Mrgan
Hello, I was just curious, if I order a dress on your site in a US4, and it does not fit correctly, can I return it for a refund?
Hi We accept custom size. Before you place your order, you can give us your correct size to make sure it will fit for you， and we offer free alteration if standard size doesn't fit you
What is the return policy on this dress if you do not order it cutstom made?
Dear, Thanks for your message, all our dresses are made after orders now, so if our dress doesn't have quality problems we barely accept refund. So I suggest you think it carefully before you order it, especially the size. If our dress has quality problem, you can contact me within 3 days after you receive it, show us some pictures to prove it, we will accept refund. Best wishes Megan
Spaghetti Long A-line Floral Unique Prom Dresses
1.material:floral organza,elastic satin,ponge
2.shipping time: 7-15 days
3.All dresses are made after orders, we don't accept refund for custom order(custom size) because we couldn't resell it anymore, for standard order, if our dress has quality problem please show us some proofs we will help you solve them.If our dress don't have quality problems, and you just don't like it, please contact us first.